The integration of Artificial Intelligence (AI) and chatbot technologies such as ChatGPT into learning course design has the potential to revolutionise the way we approach course development and the writing of learning materials.
One of the most promising applications of AI in writing learning materials is the use of natural language generation (NLG) technology. NLG systems can analyse data and automatically generate written content in natural language. This technology can be used to create a wide range of learning materials, from simple summaries and session plans to more complex materials such as interactive tutorials, case studies and quizzes.
Another application of AI in writing learning materials is the use of machine learning algorithms to customise the content. These algorithms can analyse data on the learner’s preferred learning approach, past performance and preferences, and use this information to create a personalised learning experience. For example, an AI-powered system can use the learner’s performance data to adjust the level of difficulty of the content and provide additional resources and support where necessary.
One of the major benefits of using AI to write learning materials is the ability to scale the content creation process. With AI, it’s possible to create a large number of high-quality materials quickly and efficiently. This can be particularly useful for creating materials for online learning, where the demand for content is often high.
However, it’s also important to note that AI is not a magic solution for all the content creation needs, and it is still important for human instructional designers and developers to be involved in the process of creating learning materials. AI can help to automate the process of creating materials, but it cannot replace the creativity, expertise and human touch that a professional brings to the process.
Additionally, the use of AI in learning course design raises important ethical considerations such as privacy and bias. As AI systems learn from large amounts of data, it is crucial to ensure that the data they learn from is diverse, unbiased and free from any personal information. Moreover, it is important to ensure that the technology is transparent and explainable, so that users can understand how it is making its decisions.
In conclusion, AI and chatbot technologies like ChatGPT have the potential to significantly enhance the effectiveness of learning course design. However, it is important to consider the need for an expert to oversee this development and check for accuracy and bias. There is also the issue of costs and ethical considerations that come with the integration of this technology. With proper planning and management, the benefits of AI can be reaped while minimising the potential negative impact.
Now that you’ve reached the end, I can tell you that I developed this article by using ChatGPT and adapting elements that were clearly ‘incorrect’ or repetitive. You can assess for yourself whether the content feels ‘human’ enough and whether the AI has assessed its potential use in learning design effectively.
My opinion is that AI can do a relatively good job of getting the basics of writing content effectively. However, without an expert to review and adapt any potential content, it is likely that learners would be short-changed by what is presented to them. I certainly wouldn’t trust it without oversight by a learning expert. Some of the information was clearly wrong and the language was somewhat stilted and ‘robotic’ (ironic really!).
What does this mean for course developers and instructional designers? Well, I think ultimately it means that the job will change over time. AI cannot just yet effectively consult with a client to identify specific needs; it also does not appreciate the nuance of learning design and specific learner needs. An instructional designer will be able to save a significant amount of time by using AI as a starting point, which means that the role has changed from ‘creator’ to one of review, adapt and alter. It’s different, but not yet life changing.
Of course, we are at the beginning of the AI journey, and I am sure that over time, it will become a bigger factor in our lives. As with other technologies that have appeared in the world of learning and development, it’s important that we embrace and adapt, or be left behind. We are certainly living in interesting times.
Trainer Bubble continue to work with advancements in technology and are keen to be at the forefront of innovation. Talk to us about any learning projects you may need support with.