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Absence Management – Virtual Training

This training resource will be delivered immediately after checkout.
Duration: 4 modules: 1-2 hours each module

Virtual Training

Virtual Training Materials – These materials have been adapted from the corresponding classroom course materials that you will also find on our website. However, we have changed the structure and content so that it better suits delivery in a virtual environment such as a video conference call, which helps with training of remote workers. This means no major alteration to the content, but the structure and method of delivery will have altered.

Intended for:

These Absence Management virtual training materials support people who either need to be aware of the processes involved, or deal with it directly. This could be people who work in the HR or personnel function, or simply managers within an organisation.

Training course contents:

Absence costs businesses an extraordinary amount of money every year and it’s not untypical for employees to take a week or more off in this time period. While there are many underlying reasons behind employee absence including stress, apathy and workplace demands, it’s important for those involved in the absence management of employees to keep it under control in order for a business to succeed.

Employees have protection under different laws and it is important that businesses apply a fair and consistent approach, so that they manage any absence issues in a balanced way. This approach ensures they are not treating employees unkindly, or running foul of any specific legal issues.

These virtual training course materials are designed to provide participants with a clear set of processes and tools to effectively manage employee absence within their business. It is packed with exercises and activities that support the learning process and help embed an understanding of the practical uses of the information provided. The key aim being to reduce absence within their organisation.​

The main content of the virtual training course materials…

An Absence Management Model – Exploring a simple model that helps participants to focus on the elements required to reduce absence for the organisation

Defining Absence – Gathering a clear idea of what absence means to set the focus of the session

Types of Absence – Reviewing the different actions that could be defined as absence and how this might be different to general time off

Classifying Absence – Establishing whether absences are pre-authorised or casual and how each might be considered and addressed

Statistics – Exploring the data around absence and how it affects businesses in different areas both geographically and by industry type

Reasons for Absence – Focusing on business actions that can affect absence within an organisation and how certain structures and processes can impact the issue

Causes of Sickness – Providing comparisons that participants can use to consider their own organisation and understand where their are similarities and differences and what this might mean

Absence Management – Stage 1 – Understanding contracts, policies, procedures and legal entitlements that apply to absence management

Absence Management – Stage 2 – Understanding record keeping, costing absence and benchmarking so that participants can  review the information against their own business

Absence Management – Stage 3 – Knowing what needs to be done to ensure absence is managed effectively, including: communication, professional advice, workplace issues and return to work interviews 

Traditional Approaches – A review of all elements that organisations traditionally use to help reduce absenteeism. This would include disciplinary action, management of sick pay, performance review and initial employment practices

Reducing Absenteeism – Exploring some less traditional approaches to reducing absenteeism. This includes; ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. 

Recent Developments – considering the impact of ‘fit notes’ and pandemics.


By this end of this absence management virtual training course your participants will be able to:

  • Clearly understand absence an the impact it can have on an organisation and the people in it
  • Explain employment law and how it affects absence and contracts
  • Understand what is required to effectively manage absence and implement practices that improve attendance within the business
  • produce a plan to review absenteeism in your team and where required, an action list to implement measures for improvement.

Absence Management – Virtual Training

This training resource will be delivered immediately after checkout.

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