E-Learning Course Content:
This highly interactive and engaging e-learning course focuses on AI-assisted problem solving, equipping learners with the knowledge and skills to use artificial intelligence effectively and responsibly in decision-making.
The course explores key areas such as using AI as a problem-solving partner, defining and structuring problems for AI, prompting and refining AI outputs, and applying critical human judgement. It also addresses important considerations including the limitations of AI, verifying outputs, assessing relevance, ethical use, and maintaining human oversight throughout the problem-solving process.
This short course aims to help learners develop a clear understanding of how to work with AI in problem solving, enabling them to apply structured approaches, evaluate AI-generated insights, and make informed, accountable decisions that lead to better outcomes in the workplace.
The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.
Watch this video for a quick overview of the e-learning course:
AI Assisted Problem Solving
Unlock better decisions with AI-powered problem solving
Effective problem solving increasingly involves working alongside artificial intelligence to analyse information, generate insights, and support decision-making. This e-learning course provides a comprehensive introduction to using AI as a responsible and effective problem-solving partner. It covers key areas such as understanding what AI can and cannot do, defining and structuring problems, prompting AI effectively, verifying and assessing outputs, and applying human judgement and oversight.
Through interactive content and realistic scenarios, the course equips learners with the knowledge and practical skills needed to use AI confidently and responsibly. Learners will explore how to guide AI, evaluate its outputs, and apply structured approaches to real workplace challenges.
Whether working in operational, strategic, or analytical roles, understanding how to use AI in problem solving is essential for improving decision-making, reducing risk, and achieving better outcomes.
This e-learning course is aimed at anyone involved in problem solving and decision-making and provides a practical overview of how to use AI effectively and responsibly. It is therefore valuable training for:
- All employees
- Line Managers and Team Leaders
- Senior Managers and Directors
- Analysts and Data-driven roles
- Project Managers
- HR and People Professionals
- Operational and Customer Service Teams
- Consultants and Advisors
The course is particularly relevant for anyone who needs to analyse information, explore solutions, or make informed decisions, and who wants to use AI as a reliable and responsible problem-solving partner.
- It’s an online e-learning course
- Containing one interactive module
- Blending videos, text, graphics and images
- Regular on-going testing as you progress
- A full final assessment with CPD certification
To put it simply, this online course is a practical training tool for anyone looking to use AI effectively in problem solving, helping individuals and organisations make better decisions while maintaining responsibility and oversight. With this e-learning course:
- Understand how AI can support problem solving and where human judgement remains essential
- Explain how to define, structure, and break down problems for effective use with AI
- Recognise the limitations of AI and how they can impact decision-making
- Gain practical skills in prompting AI and refining its outputs
- Develop the ability to verify, assess, and apply AI-generated insights responsibly
- Be equipped to use AI as a thinking partner to support smarter, more informed workplace decisions
- What AI can do in problem solving, including analysing information, structuring insights, and generating options
- Where human judgement remains essential, particularly in complex, ethical, or high-stakes situations
- Real-world examples of how AI is used to support problem solving across different sectors
- How AI supports different types of problem solving, including idea generation, analysis, and decision support
- Using AI as a thinking partner to guide, inform, and enhance human decision-making
- The importance of interpreting AI outputs and making the final, informed judgement
- How to clearly identify and define problems before using AI
- Framing problems effectively, including goals, constraints, assumptions, and stakeholders
- Providing accurate, relevant, and structured information to support AI outputs
- Breaking complex problems down into manageable subproblems
- Prompting AI effectively to generate useful and focused responses
- Refining prompts and improving AI outputs through an iterative approach
- Understanding the limitations of AI, including bias, hallucinations, and data dependence
- Verifying AI outputs for accuracy, consistency, and reliability
- Assessing the relevance of AI outputs in relation to the problem
- Considering copyright and legal responsibilities when using AI-generated content
- Exercising human oversight, judgement, and accountability
- Recognising when it is appropriate to step away from AI and rely on human expertise
- Applying AI-assisted problem solving in a realistic workplace scenario
- Identifying, framing, and breaking down a problem step by step
- Providing relevant data and context to guide AI analysis
- Writing effective prompts to explore specific subproblems
- Verifying and assessing AI outputs before using them in decision-making
- Applying ethical judgement, safeguards, and human oversight
- Knowing when to adapt, challenge, or step away from AI recommendations
- A chance to test your knowledge of the topic with scoring
- The e-learning course comes with free CPD certificates for the learners
- Practical courses – This course is designed to help your learners in the real business world, giving them practical skills that they can quickly and easily implement in the workplace.
- Interactive and engaging – Learning doesn’t have to be boring. This multi-media course is designed to keep your participants engaged throughout.
- Step-by-step learning – This course is broken down into easy to manage bite-size chunks. From start to finish we take your learners on an enjoyable learning journey.
- Fully accredited – The CPD Verification Service accredit all our courses, so you can be sure our training materials are of the highest standard.
Where clients are not using our LMS and wish to host it on their own LMS instead, we provide SCORM files that they can simply install directly. Although these files are added to the clients LMS as usual and the user will access and view the course exactly as they would if it was built on the clients system, we are still able to track user numbers our side and also provide regular updates to the content.
Our e-learning products are always provided ‘white-label’ with no Trainer Bubble logos or references to our company.
We also understand that you may like to make alterations to the content. Whether it’s minor edits, larger alterations, adding of logos, or swapping images to better reflect your corporate identity – we can provide this change for a small fee.
Please note: We regularly update our courses to reflect legal changes or just general improvements to content. All this happens without you having to lift a finger whether the course is on your LMS or ours.
