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Call Monitoring Sheet – Free

Duration: As required

Intended for:

This document is useful to use when monitoring call centre staff.

Training course contents:

Use the download button at the bottom of this page to get this one sheet document, which provides a simple, common sense approach to monitoring of call centre staff.


Use this call monitoring document to help ensure that call centre staff are meeting the required standards of the business.

Call Monitoring Sheet – Free


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