This free PowerPoint Game is best used as a solo activity that can be completed at the desk or in a quiet corner of the training room. It will help players to consider some of the key behaviours involved in effective complaint handling.
A game embedded into a PowerPoint format. Players use their mouse to catch bubbles containing key phrases. They have to work fast as the bubbles move quickly and there is not a lot of time. Download this PowerPoint Game from the link at the bottom of this page.
Use this PowerPoint Game to introduce players to some of the key behaviours that lead to effective complaint handling.