Duration: 5 minutes
Intended for:
This free PowerPoint Game is best used as a solo activity that can be completed at the desk or in a quiet corner of the training room. It will help players to consider some of the key behaviours involved in effective complaint handling.
Training course contents:
A game embedded into a PowerPoint format. Players use their mouse to catch bubbles containing key phrases. They have to work fast as the bubbles move quickly and there is not a lot of time. Download this PowerPoint Game from the link at the bottom of this page.
Objectives:
Use this PowerPoint Game to introduce players to some of the key behaviours that lead to effective complaint handling.
