Duration: As required
Intended for:
Display during training sessions or presentations. These posters can be used in support of our Complaint Handling, Customer Excellence, Effective Customer Care, Customer Care on the Telephone, Good, Bad and Ugly Customer Service and Dealing with Phone Rage training course materials.
Training course contents:
A set of six posters with complaint quotes from famous people can be downloaded from the link at the bottom of this page.
Objectives:
Adds interest to sessions and helps to emphasise key points. Acts as a great visual reminder throughout a training course.
