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Customer Service Call Flow – Free Tool


Intended for:

Telephone procedures in the workplace.

Use this Customer Service Call Flow chart to highlight the procedure for dealing with customers.

Training course contents:

A single page flow chart outlining the procedures for dealing with customer enquiries. Can be easily edited to suit your own procedures and can also support customer care training courses.


To help employees handle customer enquiries by telephone in the most effective way.

Customer Service Call Flow – Free Tool


The benefits of our course materials

Accredited training materials
Editable design & material
Reusable training course content
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