E-Learning Course Content:
This highly interactive and engaging e-learning course focuses on the topic of discipline and grievance in the workplace. In any organisation, issues may arise relating to conduct, performance, or concerns about unfair treatment. How these matters are managed has a direct impact on workplace culture, trust, and productivity, as well as an organisation’s legal position.
By working through realistic workplace scenarios and two full case studies, this course explains how to apply best practice and legal standards when managing disciplinary and grievance matters. It equips learners with the knowledge and confidence to address issues promptly, fairly, and consistently, in line with the Acas Code of Practice and UK employment law.
The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.
Watch this video for a quick overview of the e-learning course:
Discipline and Grievance
Handling workplace issues fairly, consistently and lawfully
Getting discipline and grievance right protects both your people and your organisation. Handled well, issues are resolved early, working relationships are preserved, and employees trust that they will be treated fairly. Handled badly, the same issues escalate into formal disputes, damaged morale, and costly employment tribunal claims. The Discipline and Grievance e-learning course provides a clear, practical guide to managing these situations properly from the first informal conversation through to a formal appeal.
The course covers the legal frameworks that apply in the UK, the role of the Acas Code of Practice, and the difference between disciplinary matters and grievances. Two detailed case studies follow a disciplinary issue and a grievance from beginning to end, showing learners exactly what a fair process looks like in practice. Whether learners manage a team, work in HR, or simply want to understand their own rights and responsibilities, this course supports compliance, protects reputation, and builds a more positive workplace culture.
This e-learning course is aimed at anyone who may be involved in raising, managing, or resolving disciplinary and grievance issues at work. Therefore, it is excellent training for:
- Line Managers and Supervisors
- HR Professionals
- Team Leaders
- Business Owners
- Senior Managers and Directors
- Legal and Compliance Officers
- Employee and Trade Union Representatives
- All employees
- It’s an online e-learning course
- Containing six interactive modules
- Blending videos, text, graphics and images
- Regular on-going testing as you progress
- A full final assessment with CPD certification
To put it simply, this online course serves as a critical training tool for managers, HR teams and employees alike, ensuring workplace issues are handled promptly, fairly and in line with legal requirements. With this e-learning course:
- Identify whether a workplace issue is a disciplinary matter or a grievance
- Understand the key UK legal frameworks that govern discipline and grievance
- Learn how the Acas Code of Practice applies, and what happens when it isn’t followed
- Recognise the difference between minor misconduct and gross misconduct
- Gain insights into handling issues informally before they become formal
- Be equipped to follow a fair, consistent process that reduces the risk of tribunal claims
- Identifying whether an issue is a disciplinary matter or a grievance
- Why discipline and grievance matter to culture, trust and productivity
- Key legal frameworks, including the Employment Rights Act 1996 and Employment Act 2008
- Roles and responsibilities of employers, managers and employees
- The purpose and aims of the Acas Code of Practice
- Employer responsibilities under the Code
- Employee responsibilities under the Code
- When the Acas Code of Practice applies
- Keeping accurate and appropriate records
- The potential consequences of non-compliance
- How disciplinary issues arise in the workplace
- The difference between minor misconduct and gross misconduct
- Informal and formal approaches to disciplinary issues
- Establishing the facts and informing the employee of the concern
- The right to be accompanied at a disciplinary meeting
- Providing employees with an opportunity to appeal
- Working through a formal disciplinary process from start to finish
- Establishing the facts and informing the employee of the concerns
- Holding a disciplinary meeting and allowing the employee to be accompanied
- Deciding on appropriate action and handling the appeal
- Common sources of grievances at work
- Individual and collective grievances
- Resolving grievances informally
- Formal grievance processes and meetings
- Deciding on appropriate action
- Handling overlapping grievance and disciplinary issues
- Working through a formal grievance from the employee’s perspective
- Raising a grievance and establishing the facts
- Arranging and holding a grievance meeting
- Deciding on appropriate action and the right to appeal
- A chance to test your knowledge of the topic with scoring
- The e-learning course comes with free CPD certificates for the learners
- Practical courses – This course is designed to help your learners in the real business world, giving them practical skills that they can quickly and easily implement in the workplace.
- Interactive and engaging – Learning doesn’t have to be boring. This multi-media course is designed to keep your participants engaged throughout.
- Step-by-step learning – This course is broken down into easy to manage bite-size chunks. From start to finish we take your learners on an enjoyable learning journey.
- Fully accredited – The CPD Verification Service accredit all our courses, so you can be sure our training materials are of the highest standard.
Where clients are not using our LMS and wish to host it on their own LMS instead, we provide SCORM files that they can simply install directly. Although these files are added to the clients LMS as usual and the user will access and view the course exactly as they would if it was built on the clients system, we are still able to track user numbers our side and also provide regular updates to the content.
Our e-learning products are always provided ‘white-label’ with no Trainer Bubble logos or references to our company.
We also understand that you may like to make alterations to the content. Whether it’s minor edits, larger alterations, adding of logos, or swapping images to better reflect your corporate identity – we can provide this change for a small fee.
Please note: We regularly update our courses to reflect legal changes or just general improvements to content. All this happens without you having to lift a finger whether the course is on your LMS or ours.
