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Emotional Intelligence – E-Learning

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Duration: 2 hours. Including video, interaction and downloads.

E-Learning Course Content:

This emotional intelligence e-learning course provides learners with the skills and knowledge required to manage their emotions and those of others by becoming more self-aware and better able to understand their feelings and act on them.

The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.

Watch this video for a quick overview of the e-learning course:

What's the course about?

Emotional Intelligence

What does it take to be successful? Of course, normal intelligence matters, as do technical skills and experience. But really successful people often score highly in another vital, less talked about area – emotional intelligence.

Emotional intelligence is probably the greatest ‘soft’ skill you can learn in business. In this course your learners will get a firm understanding of what it is and why it’s important. And they’ll have a range of practical tools to take back to the workplace so they’ll start working better with other people to achieve greater results.

Who is it for?

Anyone that might need to present, including;

  • Directors
  • Managers
  • Team leaders
  • Business development
  • Sales staff​
What does the course look like?
  • It’s an online e-learning course
  • Six interactive modules
  • Blending text, graphics, images and videos
  • Includes downloadable worksheets, video transcripts and factsheets
  • Regular on-going testing as your learners’ progress with a final assessment
  • Accredited courses – CPD Verification Service
Objectives

Being aware of your emotions, and those of others, is essential if you want to effectively work with other people. And if you want to have a successful career, or build a company, you need other people on your side.

  • Become more successful team members
  • Quickly build rapport with customers and provide better service
  • Reduce conflict and save valuable management time
  • Help inspire, motivate and retain employees
  • Become a more liked and successful leader
  • Be more likely to positively influence audiences and clients
  • Remain in control even when experiencing strong emotions

Module 1 – What is emotional intelligence and why is it important?
  • Learn the 4 essential skills of emotional intelligence
  • Better understand how your views influence what happens to you
  • Learn that emotional intelligence can’t be simply learned from theory
  • Discover how emotionally intelligent you really are
Module 2 – Self-awareness
  • Understand why self-awareness is key to strong emotional intelligence
  • Learn how to better control your emotions
  • What is an “I” statement? And why should you make more of them?
  • Learn 3 ways to build your self-awareness levels

Module 3 – Self-management
  • What are the 5 main competencies of good self-managers?
  • How does your breathing affect your ability to make rational decisions?
  • What’s the Traffic Light technique (and how does it help you control emotion)?
  • How will “Living the Gap” help you better manage emotions?
  • Learn techniques to better motivate yourself
  • Why are goals important to improving emotional intelligence?
Module 4 – Social awareness
  • Learn the 3 competencies of social awareness
  • How empathetic are you in the workplace?
  • What is ‘organisational awareness’ and why is it important?
  • Try these 5 techniques to develop organisational awareness
  • What is ‘service orientation’ and how do you get better at it?​
Module 5 – Relationship management
  • Learn to combine self-awareness, social awareness and self-management
  • Get practical tips for building better relationships at work
  • What can top CEOs teach you about relationship management
  • Learn techniques to handle a range of challenging personal interactions
  • What 7 skills do those who are good at building successful relationships possess?​​​
Module 6 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners
Why subscribe to this e-learning course?
  • Practical courses – This course is designed to help your learners in the real business world, giving them practical skills that they can quickly and easily implement in the workplace.
  • Interactive and engaging – Learning doesn’t have to be boring. This multi-media course is designed to keep your participants engaged throughout.
  • Step-by-step learning – This course is broken down into easy to manage bite-size chunks. From start to finish we take your learners on an enjoyable learning journey.
  • Fully accredited – The CPD Verification Service accredit all our courses, so you can be sure our training materials are of the highest standard.
LMS integration

Where clients are not using our LMS and wish to host it on their own LMS instead, we provide SCORM files that they can simply install directly. Although these files are added to the clients LMS as usual and the user will access and view the course exactly as they would if it was built on the clients system, we are still able to track user numbers our side and also provide regular updates to the content.

E-Learning Alterations

Our e-learning products are always provided ‘white-label’ with no Trainer Bubble logos or references to our company.

We also understand that you may like to make alterations to the content. Whether it’s minor edits, larger alterations, adding of logos, or swapping images to better reflect your corporate identity – we can provide this change for a small fee.

Please note: We regularly update our courses to reflect legal changes or just general improvements to content. All this happens without you having to lift a finger whether the course is on your LMS or ours.

Price

‘Buy once, use forever’ Price – £3,500+vat​

Small number of users or several courses required? – Ask about subscription options

We have a variety of options for payment of this e-learning course. Please click on the Get a Quote button below, so that we can create a personal quote that suits your specific requirements.

If you are unsure of your e-learning requirements, you can also visit our sister website to find out more about our online learning services – Learner Bubble.​​​​​​

Emotional Intelligence – E-Learning

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