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Facilitation Tips – Free Document

Duration: As required

Intended for:

Anyone that is involved in facilitation in any kind will benefit from using the tips in this facilitation skills tips sheet.

Training course contents:

A one page tips sheet providing guidance on the requirements of good facilitation can be downloaded from the link at the bottom of this page, or you can follow the notes below.

Facilitation Tips

Some guidelines for managing successful discussions:

• Smile

• Use friendly, open body language

• Be approachable – use people’s names

• Show that you value them as individuals

• Have an open mind – encourage them to do the same

• Let ideas that come out ’belong’ to the group

• Recognise who wants to speak next – keep looking at the group

• Try to get general agreement before you start

• Inject a viewpoint if ideas run dry

• Use humour – but be careful of distracting or alienating people, avoid sarcasm as this is nearly always destructive

• Keep it enjoyable

• Present yourself in a way that is appropriate to the subject matter – don’t smile or laugh when something serious or sad is the topic

Some things to avoid doing when managing discussions:

• Being aggressive

• Being passive

• Stating own strong opinions excessively

• Showing personal bias or prejudice

• Not listening – closed body language

• Not involving everyone – talking to one person or a ‘select group’

• Doing all the talking

• Letting the discussion run away from the objective or point

• No structure or summary on conclusion of the discussion

• Not encouraging ideas

• Allowing people to talk at the same time

• Not being personally prepared

A Facilitator uses the following techniques to engage with people:

Demonstrating Leadership – letting the group know who’s in charge

Creating an Open Environment – inviting people to be a part of the group

Encouraging Connections – helping people get acquainted and connected

Building Group Rapport – facilitating a sense of teamwork and unity

Defining Group Identity – establishing the group purpose and personality

A Facilitator uses the following techniques to involve people:

Inviting Participation and Interaction – prompting action, contact, and dialogue

Bouncing Back to the Group – shifting focus away from the leader

Recognizing Commonalities & Promoting Consensus – finding common ground

Supporting Cooperation & Group Cohesion – fostering group unity

Experimenting with New Behaviour – encouraging members to try new thing


To provide assistance to those who need to develop their facilitation skills. This tips sheet would be a good additional document when using the Trainer Bubble training course materials for the following topics…

Facilitation Skills – Training Course Materials

Presentation Skills – Training Course Materials

Train the Trainer – Training Course Materials

Facilitation Tips – Free Document


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