Intended for:
A recent report from Henley Management College suggests that a third of all e-mail is not necessary. It has also been suggested that managers spend an average of 2 hours per day dealing with e-mail. If this is true, a lot of this is wasted time.
These training course materials are aimed at anyone who receives a lot of e-mail and is designed to help them manage this so that they can make effective use of their time.
Training course contents:
Managing emails is an important element of everyone’s day to day role. These managing emails training course materials aim to ensure that your participants learn how to effectively manage and work with emails.
Samples of training course materials
Please click on image for larger view…
The main content of the training course materials…
E-Mail Questionnaire – Participants complete a short questionnaire to help them evaluate whether they have an e-mail problem that needs managing.
Cutting Down – In this section participants consider ways of cutting down the amount of e-mail they receive
Managing E-Mail – Participants are presented with ideas on how they can manage their incoming e-mail. They then evaluate these by considering which of these ideas they can make practical use of.
Objectives:
By the end of this Managing Emails training course your participants will be able to:
- Control when they read their e-mail so that it is not a constant source of interruption
- Manage their incoming e-mail so that they spend the minimum amount of time required to deal with it effectively
- Take action to reduce the number of unnecessary e-mails they receive.
