These ‘Psychological Safety at Work’ training course materials have been designed to provide your participants with an insight into a topic that has been identified as a crucial element in developing high performing teams. Studies are increasingly highlighting the important role that psychological safety plays at work. One of these studies was performed by Google, who spent two years and interviewed 180 different teams, eventually identifying psychological safety as the key characteristic of exceptional teams. In their own words…
“In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.”
Training course contents:
Psychological safety is the principle that where we allow people to feel safe in the workplace and allow them to contribute their ideas and concerns, we are considerably more likely to develop a culture of knowledge and innovation.
Where fear at work is the dominating factor and people are scared to speak up through a worry that they will be dismissed, suppressed, ridiculed or even threatened, the chances of errors and mistakes increases while opportunities for growth are reduced.
The aim of creating a culture of psychological safety is to remove the feeling employees have that they should, ‘fit in’, ‘know their place’, ‘toe the line’ and go along with things in order to be accepted. By developing a culture that goes against this model and allows people to feel safe, empowered, fearless and able to speak up, we allow individuals to grow and excel and encourage performance improvements within the organisation.
These training course materials have been designed to explore these concepts and establish how your learners can help develop a culture that exhibits psychological safety traits, giving participants the skills to minimise errors and unleash the talent within your organisation.
Why is running this Psychological Safety training course a good idea?
Well, just imagine if your participants were better able to create a culture that means employees can:
- Feel confident that they can speak up on issues of importance
- Take risks without feeling insecure or embarrassed
- Highlight potential dangers before they become issues
- Share ideas and opportunities for improvement
Ultimately these training course materials allow you to nurture a workforce that feels able to speak up on issues of importance and help guide the organisation towards innovation without fear.
Samples of training course materials
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Psychological safety is about creating an environment where feedback is given candidly, mistakes are freely admitted, and people can learn from each other. Members of a team will feel psychologically safe when they share the belief that they will not be exposed to interpersonal or social threats to their self, their social standing or their career.
A psychologically safe team can be summarised as one that trusts each other to test ideas without judgment, confidently voice opinions and fail without being labelled a failure. These training course materials aim to give your participants the tools and skills to implement actions that help create this environment.
The main content of the training course materials…
Understanding Psychological Safety – Watching a YouTube video that covers the core elements of psychological safety from the perspective of an expert in the field. Exploring the participants own understanding of psychological safety through activities and review.
Psychological Safety and Accountability – Reviewing the relationship between creating a psychologically safe workplace and improving performance standards.
Impression Management – Identifying why people don’t feel that they can speak up at work and what can be done about it.
How Psychologically Safe is Our Workplace? – Using a questionnaire to measure the levels of psychological safety in the participant’s workplace currently. This is a useful exercise that can also be transferred to the workplace.
Psychological Safety Case Studies – Exploring case studies that demonstrate the consequences of poor psychological safety and highlight the importance of getting it right.
Positive Examples – An exercise that reviews several real-life examples of psychological safety working well.
Developing Psychological Safety – The Key Steps – An initial walk-through of the process of implementing psychological safety in the workplace, followed by a tool that gives a clear structure for implementation in the workplace.
Leadership Assessment – A chance for participants to assess their approach to psychological safety currently and identify skill gaps, with clear guidance for implementing improvements in future.
Developing Psychological Safety – Leadership Actions – A YouTube video that explores why good leaders encourage trust and safety, followed by an activity that explores the skills of leaders who create psychologically safe workplaces.
Action planning – Putting together a plan for future improvement.
As with all Trainer Bubble products, this training course is interactive and full of relevant activities.
At the end of this Psychological Safety Training Course, your participants will be able to:
- Explain the concept of psychological safety
- Measure how psychologically safe your workplace is currently
- Identify what might be hindering psychological safety in your teams
- Create actions to help you build a psychologically safe workplace