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Telephone Procedure – Free Tool


Intended for:

Telephone procedures in the workplace.

Use this free telephone procedure document as required.

Training course contents:

A three page document of telephone procedures can be downloaded for free from the link at the bottom of this page.

1. Telephone procedures

2. Procedure flowchart

3. Telephone message sheet


Ensure that all business calls are handled correctly in the absence of the correct person.

Telephone Procedure – Free Tool


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