E-Learning Course Content:
This highly interactive and engaging e-learning course focuses on the Digital Markets, Competition and Consumers Act 2024 (DMCC Act), a landmark UK law designed to modernise competition and consumer protection in the digital age. It addresses the challenges of online markets by strengthening consumer protections, tackling unfair practices, and introducing targeted rules for powerful digital firms with Strategic Market Status. The Act also gives the Competition and Markets Authority (CMA) stronger enforcement powers to act swiftly and effectively.
This course aims to help learners gain a clear understanding of the DMCC Act’s key reforms, legal obligations, and compliance requirements, enabling them to protect consumers, support fair competition, and reduce risks within their organisation.
The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.
Watch this video for a quick overview of the e-learning course:
UK Digital Markets, Competition and Consumers Act (DMCC Act) 2024
Be DMCC Act Compliant – safeguard consumers, support competition
Fair and open competition is essential for protecting consumers and ensuring that businesses can thrive in today’s digital economy. The Digital Markets, Competition and Consumers Act 2024 (DMCC Act) is a major reform of the UK’s competition and consumer protection framework. It strengthens consumer rights, bans unfair practices, addresses subscription traps, and introduces new rules for powerful digital firms, while giving the Competition and Markets Authority (CMA) greater enforcement powers.
Through interactive content and real-world case studies, this course equips learners with the knowledge and practical skills needed to recognise risks, comply with the DMCC Act, and support fair and transparent practices. Whether learners work in retail, digital platforms, professional services, or the public sector, understanding the DMCC Act is vital for maintaining compliance, protecting consumers, and building trust in modern markets.
This e-learning course is aimed at all employees and provides a general overview of the key requirements of the DMCC Act. Therefore, it is excellent training for:
- All employees
- Legal and Compliance Officers
- Marketing and Sales Teams
- Procurement and Buying Teams
- Customer Service and Support Staff
- Team Leaders and Supervisors
- HR Professionals
- Senior Managers and Directors
- Consultants
- It’s an online e-learning course
- Containing three interactive modules
- Blending videos, text, graphics and images
- Regular on-going testing as you progress
- A full final assessment with CPD certification
To put it simply, this online course serves as a critical training tool for professionals across all sectors, ensuring organisations align with the DMCC Act and promote fair, transparent, and compliant business practices. With this e-learning course:
- Understand what the DMCC Act is and why it matters
- Learn how the Act strengthens consumer rights and bans unfair practices
- Recognise the rules for digital firms with Strategic Market Status (SMS)
- Gain insights into the CMA’s expanded enforcement powers and penalties
- Be equipped with practical guidance to ensure compliance in a professional setting
Stronger Consumer Protection
- Banning unfair commercial practices such as fake reviews, drip pricing, and dark patterns
- Improving transparency and ensuring clear, upfront information for consumers
- Tackling subscription traps with fair cancellation rights and reminders
- Strengthening consumer rights across digital markets
Targeted Rules for Digital Firms
- Understanding Strategic Market Status (SMS) and which firms it applies to
- Conduct requirements around fair trading, open choices, and transparency
- Pro-Competition Interventions (PCIs) – addressing entrenched market power and unfair practices
Increased Enforcement Powers for the CMA
- Stronger investigative tools for tackling consumer and competition law breaches
- New penalty powers, including fines of up to 10% of global turnover
- More effective remedies, from cancelling contracts to issuing refunds
- Faster and more efficient enforcement to protect consumers and businesses
- A chance to test your knowledge of the topic with scoring
- The e-learning course comes with free CPD certificates for the learners
- Practical courses – This course is designed to help your learners in the real business world, giving them practical skills that they can quickly and easily implement in the workplace.
- Interactive and engaging – Learning doesn’t have to be boring. This multi-media course is designed to keep your participants engaged throughout.
- Step-by-step learning – This course is broken down into easy to manage bite-size chunks. From start to finish we take your learners on an enjoyable learning journey.
- Fully accredited – The CPD Verification Service accredit all our courses, so you can be sure our training materials are of the highest standard.
Where clients are not using our LMS and wish to host it on their own LMS instead, we provide SCORM files that they can simply install directly. Although these files are added to the clients LMS as usual and the user will access and view the course exactly as they would if it was built on the clients system, we are still able to track user numbers our side and also provide regular updates to the content.
Our e-learning products are always provided ‘white-label’ with no Trainer Bubble logos or references to our company.
We also understand that you may like to make alterations to the content. Whether it’s minor edits, larger alterations, adding of logos, or swapping images to better reflect your corporate identity – we can provide this change for a small fee.
Please note: We regularly update our courses to reflect legal changes or just general improvements to content. All this happens without you having to lift a finger whether the course is on your LMS or ours.
